The verified-clean process
Every job runs the same disciplined way: look, choose the right method, clean within a clear scope, prove it, and hand you the record.
What actually happens on a job
Scope
Symptoms, property type, access, history, sewer or septic, and what you need — so we show up with the right plan and a qualifying price range.
Observe
A camera goes in to the accessible point wherever conditions allow, before anything touches the line.
Select
Cable, jet, or stop-and-refer — chosen from what the camera shows and explained before we start.
Clean
The chosen method, within equipment, pipe-condition, safety, and scope limits. No forcing pressure through pipe that can't take it.
Verify
A post-service camera pass of the accessible cleaned section and a flow check.
Deliver
Footage, observed conditions, honest limitations, and a recommended next-service date.
The stop-and-refer boundary
Drain Coeur cleans and clears existing lines through existing access. We hand the job off — to you and the right licensed provider — the moment it becomes any of the following:
Repair, replacement, or alteration · new cleanouts, fixtures, or connections · excavation · grease-trap pumping or hauling · hazardous or industrial waste · or an unsafe or collapsed line. Naming that boundary out loud is how we stay a clean-only company you can trust — and how Lateral Concepts stays cleanly inspection-only next door.